Returns & Exchanges

1. Eligibility Period for Returns & Exchanges

Returns and exchanges are accepted only if requested within 7 days of receiving the item.
Requests made after this period will not be processed.

2. Conditions for Returns & Exchanges

All of the following conditions must be met:

• The item must be unused and unworn

• All original components, including tags, labels, and packaging, must be intact

• The item must show no damage, stains, or odors (such as perfume or cigarette smoke)

※ Items showing any signs of wear are not eligible for return or exchange.

3. Non-Returnable / Non-Exchangeable Items

• Items damaged due to customer negligence

• Sale items and limited-release items (unless otherwise stated)

• Items returned without prior authorization

4. Shipping Costs

• Change of mind: The customer is responsible for round-trip shipping costs

• Defective or incorrectly shipped items: Shipping costs will be fully covered by the brand

5. Return & Exchange Process

All return and exchange requests must be submitted in advance through our customer service, inquiry channels, or Instagram DM.
Items returned without prior approval may not be processed.

6. Refund Processing

Refunds will be issued after the returned item has been received and inspected.
Processing may take 3–7 business days, depending on the original payment method.